Privacy Policy

Who we are

Brixhaul (referred to as "Brixhaul", "we", "us" or "our") is a UAE technology company. This policy covers the personal data we collect when you visit this website, submit an enquiry, request a product demonstration, or apply for a role with us.

We handle personal data in line with the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (the PDPL) and, where relevant, other applicable data protection law.

Information we collect

Contact details you give us directly, such as your name, work email, phone number, company, country and the content of any message you send through our contact or demo request forms.

Technical information collected automatically when you browse the site, such as your browser type, device type, approximate location derived from your IP address, and the pages you visit. See our Cookie Policy for details on how this is collected.

Information you share with us if you apply for a job, including your CV, work history and any other details you choose to include in your application.

Why we use your information

To respond to enquiries submitted through our contact and demo request forms, and to connect you with the right team at Brixhaul.

To understand how our website is used, so we can improve its content, structure and performance.

To consider your application if you apply for a role with us.

To meet legal, regulatory and contractual obligations, including keeping records of business enquiries.

Our legal basis for processing

We rely on your consent when you submit a form on this site, on our legitimate interest in responding to business enquiries and operating a functioning website, and on compliance with legal obligations where they apply.

Where we rely on consent, you can withdraw it at any time by contacting us using the details on our Contact page. Withdrawing consent will not affect any processing already carried out.

Who we share information with

We do not sell personal data. We may share information with service providers who support our website and business operations, such as hosting and email delivery providers, under agreements that require them to protect your data.

We may share information with group companies or delivery partners where a specific engagement requires it, and we will tell you when that is the case.

We may disclose information where required by UAE law or a valid legal process.

International transfers

Where personal data is transferred outside the UAE, we take steps consistent with the PDPL to make sure it continues to receive an appropriate level of protection, such as using service providers with recognised safeguards in place.

How long we keep information

We keep enquiry and application data for as long as needed to respond to your request, manage the resulting business relationship, and meet our legal and record-keeping obligations, after which it is deleted or anonymised.

Your rights

Under the PDPL, you generally have the right to be told how your data is used, to access the data we hold about you, to ask us to correct inaccurate data, to ask us to delete or restrict it in certain circumstances, and to object to certain kinds of processing.

To exercise any of these rights, contact us using the details on our Contact page. We will respond within the timeframe required by law.

Keeping your information secure

We use technical and organisational measures appropriate to the sensitivity of the data we hold, including access controls and secure handling practices, to protect personal data against unauthorised access, loss or misuse.

Children

This website is intended for business audiences and is not directed at children. We do not knowingly collect personal data from children.

Changes to this policy

We may update this policy from time to time to reflect changes in our practices or in the law. The date this policy was last updated will be shown at the bottom of this page once it is finalised.